ROI

Competitions Can Help You Grow

WhichSocial, the software which allows you to measure and improve ROI from social media marketing, have a wide range of customers.  Their clients have a broad spectrum of social media activity, ranging from large brands with 75,000 Facebook followers, to small boutiques with a more select following.

One of their more exclusive customers, Me+Em, have been using WhichSocial to measure their competitions on Facebook.

meandem
meandem

Let's take a look at a recent competition they ran on Facebook called 'Share to Wear'. It encouraged users who have already liked the page to join in, creating a community, and by sharing the page allows potential clients to see the shop too. Using WhichSocial, Me+Em can also track how many clicks to the site this competition generated, which products were sold from these clicks, and which shared post generated the most interest.

Armed with this information, Me+Em have learnt enough to judge how, where, and when to run future competitions. They have data they need, but more importantly, they know exactly what to do with this data.

me&em

After they spoke at The Big Data Show, WhichSocial have been going from strength to strength, and are currently in conversation with even more brands. Keep checking the blog to see what they are up to!

Quick Q&A with WhichSocial about The Big Data Show

mindy photo in London

Avin Wong from WhichSocial, one of our startups, recently spoke at The Big Data Show. I managed to grab Avin for a quick Q&A to find out how it all went.

Hi Avin, thanks for taking the time to chat. Firstly, what was your speech about?

Our topic was "How internet retailers can measure & increase social media ROI through Big Data predictive modeling". I discussed how to measure and improve social media ROI. Then our data expert and friend, Dr Robert Pietruszkiewicz  (MD of  SDART.co.uk) talked about how you can use big data predictive modeling to increase sales.

Avin and his co-presenter Dr Robert Pietruszkiewicz, MD, SDART.co.ukcrop

What two facts would you like people to take away from your talk?

1. Measuring social media ROI is not difficult; you just need specialist software like WhichSocial.com

2. Crunching historical analytics data is pointless, internet retailers have to "Act when it matters", i.e. act instantly when their social ROI software picks up trending patterns through their social channels.

Were you nervous?

I wasn't nervous. In fact, I spoke even better when more people turned up and started asking questions.

What questions were you asked by the audience?

The audience mainly asked about how our technology works, i.e. how the software tracks social media ROI.

 How has the experience helped you?

The experience has motivated me to keep on giving pitches, and I am aiming to speak at even bigger events.

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